Extra Mile Engage Your People PDF 36598f14a

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by David MacLeod : The Extra Mile: How to Engage Your People to Win

ISBN : #0273703943 | Date : 2008

Description :

PDF-cae9b | Look around your business. Are your people committed to your goals? Or are they merely complying with them? Imagine how much further you could go if everyone knew where they were going and actually wanted to get there …It’s just common sense that the more committed people are to their work, the more they’re going to put in and the more your business will get out. The evidence bears this out: eng… The Extra Mile: How to Engage Your People to Win


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[Pub.73jpf] The Extra Mile: How to Engage Your People to Win PDF | by David MacLeod


The Extra Mile: How to Engage Your People to Win by by David MacLeod

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Designing Best Call Center Business PDF 58bb537b9

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Designing the Best Call Center for Your Business, 2nd Edition PDF




by Brendan B. Read : Designing the Best Call Center for Your Business, 2nd Edition

ISBN : #1578203139 | Date : 2005-01-04

Description :

PDF-2b1ac | Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f… Designing the Best Call Center for Your Business, 2nd Edition


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[Pub.12leD] Designing the Best Call Center for Your Business, 2nd Edition PDF | by Brendan B. Read


Designing the Best Call Center for Your Business, 2nd Edition by by Brendan B. Read

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by C. Shaw : Customer Experience: Future Trends and Insights

ISBN : #0230247814 | Date : 2010-09-09

Description :

PDF-72d5c | Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share…. Customer Experience: Future Trends and Insights


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[Pub.14GMa] Customer Experience: Future Trends and Insights PDF | by C. Shaw


Customer Experience: Future Trends and Insights by by C. Shaw

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Heightening Competition Delivery Regulatory Economics PDF Dda7c851e

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Heightening Competition in the Postal and Delivery Sector (Advances in Regulatory Economics Series) PDF




: Heightening Competition in the Postal and Delivery Sector (Advances in Regulatory Economics Series)

ISBN : #1848446985 | Date : 2010-06-30

Description :

PDF-a581b | This compilation of original essays by an international cast of top scholars addresses some of the major issues now facing postal and delivery services throughout the world. The European Commission and member states wrestle with the problem of how to implement the scheduled liberalization of these sectors and maintain the universal service obligation while the United States Postal Service is comin… Heightening Competition in the Postal and Delivery Sector (Advances in Regulatory Economics Series)


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Selling Your Value Proposition Organization PDF 0a1681910

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Selling Your Value Proposition: How to Transform Your Business into a Selling Organization PDF




by Cindy Barnes : Selling Your Value Proposition: How to Transform Your Business into a Selling Organization

ISBN : #0749479914 | Date : 2017-05-28

Description :

PDF-f93f2 | A value proposition is created from the combination of a company’s products and services, and the value gained by the customer. It is used to drive better business, and is essential to success for any business – without it, companies are at risk of losing customers and being drowned out in crowded marketplaces. Selling Your Value Proposition is a practical, user-friendly guide to establishing a st… Selling Your Value Proposition: How to Transform Your Business into a Selling Organization


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Selling Your Value Proposition: How to Transform Your Business into a Selling Organization by by Cindy Barnes

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Big Asia Strategies Business Success PDF Abe37703e

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Big in Asia: 30 Strategies for Business Success, Revised and Updated PDF




by M. Backman : Big in Asia: 30 Strategies for Business Success, Revised and Updated

ISBN : #0230000274 | Date : 2002-10-10

Description :

PDF-ac3d1 | Companies operating in post-crisis Asia find themselves confronted by obstacles that hinder development and progress. Written by two leading analysts, this book identifies the transformation of the competitive landscape in Asia. By focusing on the main difficulties faced by companies it provides a series of strategies for business success and show how to avoid failure in Asia. This is an essential… Big in Asia: 30 Strategies for Business Success, Revised and Updated


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[Pub.64zUP] Big in Asia: 30 Strategies for Business Success, Revised and Updated PDF | by M. Backman


Big in Asia: 30 Strategies for Business Success, Revised and Updated by by M. Backman

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Manager Nella Tempesta Ritrovare Performance Ebook PDF 24cb9c138

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Manager nella tempesta: Come il Business Coaching ti allena a ritrovare e mantenere risultati e performance (Italian Edition) PDF




by Federico Grianti : Manager nella tempesta: Come il Business Coaching ti allena a ritrovare e mantenere risultati e performance (Italian Edition)

ISBN : # | Date : 2013-03-26

Description :

PDF-e00f0 | Il Business Coach: la giusta guida per gestire il momento di crisi come opportunità positiva. In questo libro le tecniche di coaching specifiche in ambito business.I manager delle grandi aziende sono sottoposti oggi a un’estrema pressione, incastrati fra l’ampliamento delle responsabilità e della mole di lavoro e l’incertezza del proprio futuro professionale: il Business Coach è la giusta… Manager nella tempesta: Come il Business Coaching ti allena a ritrovare e mantenere risultati e performance (Italian Edition)


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[Pub.11QBj] Manager nella tempesta: Come il Business Coaching ti allena a ritrovare e mantenere risultati e performance (Italian Edition) PDF | by Federico Grianti


Manager nella tempesta: Come il Business Coaching ti allena a ritrovare e mantenere risultati e performance (Italian Edition) by by Federico Grianti

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Communication 2000 Communicating Customers Learner PDF 7cad0b110

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Communication 2000: Module 9: Communicating with Customers, Learner Guide PDF




by Cengage Learning South-Western : Communication 2000: Module 9: Communicating with Customers, Learner Guide

ISBN : #0538636041 | Date : 1995-02-08

Description :

PDF-16667 | C2000 is an innovative program that uses multimedia technology to present a comprehensive communication curriculum specifically designed to assist students in making the school-to-work transition. This innovative twelve-module series builds on the success of AITUs original Applied Communication (c. 1988) series that helped define the applied communication curriculum for so many educators. The mo… Communication 2000: Module 9: Communicating with Customers, Learner Guide


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[Pub.27QYU] Communication 2000: Module 9: Communicating with Customers, Learner Guide PDF | by Cengage Learning South-Western


Communication 2000: Module 9: Communicating with Customers, Learner Guide by by Cengage Learning South-Western

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Face2Face Facebook Twitter Customer Connections PDF 2368814c5

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Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections PDF




by David Lee King : Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections

ISBN : #0910965994 | Date : 2012-08-01

Description :

PDF-9ed1f | Presenting a practical guide for any organization that aspires to create direct, deep, rewarding relationships with its patrons and prospects, social media expert David Lee King goes beyond Facebook and Twitter to demonstrate how a range of Web 2.0 tools and techniques can be used to start and sustain conversations and humanize the organization in the eyes of those it seeks to serve. Suggesting my… Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections


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Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections by by David Lee King

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Executive Briefings Presentations Practices Handbook PDF 38ae7e603

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Executive Briefings & Presentations Best Practices Handbook PDF




by J. Robert Parkinson : Executive Briefings & Presentations Best Practices Handbook

ISBN : #0983236119 | Date : 2011-01-20

Description :

PDF-c33f0 | A Five Step Process and Guide to Making Powerful Presentations to Colleagues and the Press for Government & Corporate Managers and Leaders Effective communications is all about getting the right message across to the right audience, at the right time, in order to get maximum impact. Many politicians and business people have mastered this skill and developed it into an art form that fuels their su… Executive Briefings & Presentations Best Practices Handbook


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Executive Briefings & Presentations Best Practices Handbook by by J. Robert Parkinson

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by Julian Richer : The Richer Way

ISBN : #0952673010 | Date : 1996-03

Description :

PDF-c78f1 | … The Richer Way


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The Richer Way by by Julian Richer

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Brand Media Strategy: Integrated Communications Planning in the Digital Era PDF




by A. Young : Brand Media Strategy: Integrated Communications Planning in the Digital Era

ISBN : # | Date : 2014-09-22

Description :

PDF-aab2e | Today’s sophisticated media landscape offers more tools and platforms, for the savvy marketer than ever before. Media & brand expert Antony Young explores how today’s most innovative marketers are meeting the challenge by employing the latest media tools in ways never before seen to grow their brands, and getting unprecedented results…. Brand Media Strategy: Integrated Communications Planning in the Digital Era


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Brand Media Strategy: Integrated Communications Planning in the Digital Era by by A. Young

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Institutions Inc. PDF




: Institutions Inc.

ISBN : #1137481471 | Date : 2016-03-13

Description :

PDF-8f263 | Institutions Incorporated draws together aspects of human and organizational corporeality and links them to institutions. Throughout European anthropology and culture the body has been conceptualized as the ‘dark side’ to soul and reason. This book explores the ‘dark side’ of institutions, their materiality and the bodily involvement of their users, in an environment where perfection is measured i… Institutions Inc.


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Managing Cultures Intelligence Christopher Mosakowski PDF 858758860

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HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski) PDF




by Harvard Business Review : HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski)

ISBN : #1633694615 | Date : 2016-05-03

Description :

PDF-e6830 | Put an end to miscommunication and inefficiency―and tap into the strengths of your diverse team.If you read nothing else on managing across cultures, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage culturally diverse employees, whether they’re dispersed around the world or you’re working with … HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski)


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Software Rules Generation Applications Effectiveness PDF 858758860

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Software Rules: How the Next Generation of Enterprise Applications Will Increase Strategic Effectiveness PDF




by Mark Barrenechea : Software Rules: How the Next Generation of Enterprise Applications Will Increase Strategic Effectiveness

ISBN : #0071385169 | Date : 2002-02-25

Description :

PDF-6c0b0 | A top industry executive explains total software integration and how it holds the key to market leadership To achieve fast, agile, and diverse responsiveness to today’s ever shifting business needs, executives need to successfully implement strategic decisions based more on reality rather than rhetoric. In Software Rules, Oracle senior executive Mark Barrenechea describes for business readers how,… Software Rules: How the Next Generation of Enterprise Applications Will Increase Strategic Effectiveness


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Software Rules: How the Next Generation of Enterprise Applications Will Increase Strategic Effectiveness by by Mark Barrenechea

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